Return & Refund Policy

1. Our Freshness Guarantee

At FarmLink AI, we connect you directly with farmers to ensure you get the freshest produce. Because agricultural products are perishable, our return and refund policy is tailored to address quality issues while being fair to our hardworking farmers.

2. Conditions for Return

You may request a return or refund under the following conditions:

• The produce received is significantly damaged or spoiled upon delivery.
• The received item is completely different from what was ordered.
• The quantity delivered is significantly less than the ordered amount.

3. Timeframe for Complaints

Due to the perishable nature of the items, all issues must be reported within 24 hours of delivery. Please include clear photos of the damaged or incorrect items to help us process your request quickly.