Frequently Asked Questions
Find answers to common questions about FarmLink AI.
Account & Profile
Questions about your account settings and profile management
Orders & Payments
Learn about ordering process and payment methods
Shipping & Delivery
Information about shipping options and delivery process
How do I create an account?
Click the "Register" button, choose your role (farmer or buyer), fill in your details, and verify your email.
How can I reset my password?
Click "Forgot Password" on the login page and follow the instructions sent to your email.
Can I change my account type?
Contact our support team to change your account type from farmer to buyer or vice versa.
What payment methods are accepted?
We accept credit/debit cards, bank transfers, and digital wallets.
How do I cancel an order?
You can cancel orders through your dashboard within 24 hours of placing them.
Is my payment secure?
Yes, we use industry-standard encryption and secure payment gateways.
How long does delivery take?
Standard delivery takes 3-5 business days. Express delivery is 1-2 business days.
Can I track my delivery?
Yes, you can track your delivery through your account dashboard.
What if I'm not available for delivery?
Our delivery partner will make up to 3 attempts and you can reschedule through your dashboard.
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