Frequently Asked Questions

Find answers to common questions about FarmLink AI.

Account & Profile

Questions about your account settings and profile management

Orders & Payments

Learn about ordering process and payment methods

Shipping & Delivery

Information about shipping options and delivery process

How do I create an account?

Click the "Register" button, choose your role (farmer or buyer), fill in your details, and verify your email.

How can I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

Can I change my account type?

Contact our support team to change your account type from farmer to buyer or vice versa.

What payment methods are accepted?

We accept credit/debit cards, bank transfers, and digital wallets.

How do I cancel an order?

You can cancel orders through your dashboard within 24 hours of placing them.

Is my payment secure?

Yes, we use industry-standard encryption and secure payment gateways.

How long does delivery take?

Standard delivery takes 3-5 business days. Express delivery is 1-2 business days.

Can I track my delivery?

Yes, you can track your delivery through your account dashboard.

What if I'm not available for delivery?

Our delivery partner will make up to 3 attempts and you can reschedule through your dashboard.

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